If faculty experiences Zoombombing, they should reach out to the ITS Help Desk to report it, she added. The UI Information Security and Policy Office has not seen evidence at this point that Zoombombing creates other security issues, Riehl Dahya said. The best thing to do is prevent Zoombombing before it happens, she said, but meeting hosts should know how to remove people from a meeting, how to lock a meeting, and how to control who is sharing a screen in case it does occur. “It is completely counter to the university’s core values, which include diversity and respect.” “We are aware of a handful of cases and are extremely disappointed that anyone would disrupt an online course with inappropriate material,” Riehl Dahya said. Zoom also has additional privacy options for users to keep their meetings secure, she said. ITS discourages faculty, staff, and students from posting meeting information on social media, Riehl Dahya said, and instead suggests sending private invitations to participants. These changes include muting all meeting participants on entry and turning off any ability to join before the host, she added.
UI Information Technology Services changed default settings in Zoom to discourage Zoombombing from happening, said Nicole Riehl Dahya, communications manager in the UI Office of the CIO, in an email to The Daily Iowan. “It is just a question of setting up Zoom with authentication methods and requiring an additional password which will exclude anybody who doesn’t have a HawkID.” “It’s actually really easy to set up a secure link for students so that only invited participants can join in,” Heckner said. The three Zoom users left the meeting before Heckner’s class started, but she postponed the start of the class because she was still shaken from the event and wanted to ensure a secure link for the course.Īiming to prevent another of her classes being Zoombombed, Heckner has started securing the class link through an authentication system that makes sure users have a HawkID. Some users of the platform, such as Heckner, have experienced unwanted guests and content in their meetings.ĭubbed “Zoombombing,” uninvited participants log onto a meeting via Zoom and intrude with inappropriate or offensive pop-up content, creating disruptions across the country as classes and businesses move their work online to help mitigate the spread of the novel-coronavirus. The university-wide move to virtual classes and meetings has required students, faculty, and staff to learn new online platforms such as Zoom to communicate.
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